Refund Policy

Refund Policy

Last Updated: 24-09-2025

At The Outreach Orbit, we strive to deliver high-quality backlink and SEO services tailored to your business needs. Since our services involve digital work and outreach campaigns, refunds are subject to specific conditions outlined below.

1. Eligibility for Refunds

Refunds are only considered under the following circumstances:

  • If we fail to deliver the agreed services within the specified timeframe.

  • If the delivered service does not match the description or agreement made at the time of purchase.

  • If payment was made by mistake (duplicate transaction).

2. Non-Refundable Situations

Refunds are not available in the following cases:

  • Change of mind after work has started.

  • SEO ranking fluctuations (as search engine algorithms are beyond our control).

  • Client-provided websites or content that violate search engine guidelines or result in penalties.

  • Completed services where work has been delivered as agreed.

3. Refund Request Process

To request a refund:

  1. Contact us at support@theoutreachorbit.com within 7 days of service delivery.

  2. Provide your order details and reason for the refund request.

  3. Our team will review your case and respond within 5 business days.

4. Resolution Options

Depending on the situation, we may provide one of the following:

  • A partial refund (if part of the work is completed).

  • A credit towards future services.

  • A full refund if services were not started or failed to be delivered.

5. Contact Us

If you have any questions regarding this Refund Policy, reach out to us at:

📧 Email: support@theoutreachorbit.com
🌐 Website: theoutreachorbit.com